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1) 97% of the goods will be delivered on time, but if 1-2 day delay due to production, finishing works or transportation related issues , please bear with us. PRINT IDEA will try to serve you back asap. Customer is not allowed to use such delay to ask for cancellation, return or compensation.
2) Our business hours are from Monday to Saturday 9am - 6pm. Online ordering for Signage / Sticker / Advertising / Interior / Display Stand / Paper Printing, last order is by 6pm (Mon-Fri).
3) Please note that payment wise last notification and update is by 6pm(Mon-Fri). Orders place on Saturday will be taken in as the following Monday’s order. There’s no delivery or pick-up of good on Sunday.
4) Any add-on finishing process subject to additional of processing days.
5) Process day exclude date of the order and date of goods received.
6) Process day exclude Sunday or Public Holiday.
7) Customer require to double check your goods delivery date before placing your order.
8) There is no cancellation of order after [Production In Progress] stage.
9) Please contact Account Dept for order cancellation.
10) Please verify your email account in our system as our notification for your order process flow will update & sent to your email.